Saturday, July 17, 2010

"Antenna-gate", Fanboys, and Trolls

I just saw a good post on this from the Google Testing Bog.

Despite my dislike of Apple and their treatment of developers (and my disgust that developers are flocking to receive their flogging) I think we should be careful how we react to this.  Problems happen.  There is both good and bad to how Apple handled this. If we feel a bit annoyed in how they handled this we should have that same annoyance no matter the source rather than giving in to fanboy-ism

Do we look at this and think how much better our platform is but get annoyed when others point out the problems with our platform of choice?

This is a general problem whether it be long standing technology flamewars (VI is better btw), to religion, or to politics.  Sometimes the very nature of having two groups forms an automatic antagonism (see also George Washington's Farewell address).

I find Krister Stendahl's rules for religious understanding to be very applicable to all of these areas of our life:

  1. When you are trying to understand another religion, you should ask the adherents of that religion and not its enemies.
  2. Don't compare your best to their worst.
  3. Leave room for "holy envy."